If you're unable to install Microsoft 365 see Troubleshoot installing Office for more help. For example depending on your version of Windows, select Start and then scroll to find the app you want to open such as Excel or Word, or type the name of the app in the search box. Select Close.įollow the instructions in the window to find your Microsoft 365 apps. Your install is finished when you see the phrase, "You're all set! Office is installed now" and an animation plays to show you where to find Office applications on your computer. If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes. Remember a one-time purchase version of Microsoft 365 is licensed for one install only.ĭepending on your browser, select Open file (in Edge or Internet Explorer), Setup (in Chrome), or Save File (in Firefox). Select the tab below for the version you're trying to install. You're now ready to install Microsoft 365. Choose the language and bit version you want, and then select Install. To install Microsoft 365 in a different language, or to install the 64-bit version, use the dropdown to find more options. Sign in with the Microsoft account you associated with this version of Microsoft 365.įorgot your account details? See I forgot the account I use with Office.įrom the Overview page, select Office apps and on that page, find the Microsoft 365 product you want to install and select Install. Go to your Microsoft account dashboard and if you're not already signed in, select Sign in. Third-party seller: You bought Microsoft 365 from a third-party and you're having problems with the product key. Some organizations have different methods to install Microsoft 365 on multiple devices. Volume license versions: If you work in an organization that manages your installations, you might need to talk to your IT department. Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through Workplace Discount Program. See the table below for the type of support you can get depending on your product.Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Office Professional Plus Support for home productsĭepending on your product and if it's still in support, Microsoft support experts are available to help you with a broad selection of support options and able to address product and service challenges for a more personalized experience.Ĭhat or receive a call back from a technical support expert: If you have a Microsoft 365 Basic, Microsoft 365 Personal, or Microsoft 365 Family subscription, get questions answered from anywhere via chat or request to receive a call back from one of our technical support experts. Volume license versions of Office 2019, Office 2016, or Office 2013 Tip: With these Microsoft 365 subscriptions, there are no desktop applications to download and install, but in most cases you can still access and use online versions of Office apps in your web browser. Microsoft 365 subscriptions without fully installed Office applications: Microsoft 365 Business Standard (Nonprofit) Microsoft 365 subscriptions: Desktop version of Office apps are included. Support options are available to admins who can sign in to the Microsoft 365 admin center with their admin account to contact support on behalf of users in their organization. These are usually associated with a work or school account and came from the organization where you work or go to school. If your product is listed below, you have a business product.
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